Toronto Newcomer Initiative

The Toronto Newcomer Initiative – Settlement Workers in City Facilities Project (TNI-SW) was launched in October of 2011 with a vision to identify ways in which city services could better serve newcomers to Toronto. Four city divisions participated in the pilot project and a total of 18 settlement workers were hired to deliver settlement services out of city facilities over a period of 22 weeks. Parks, Forestry and Recreation hosted 10 settlement staff in community centres; Toronto Public Health hosted 4 settlement staff across the City; Shelters, Support and Housing Administration hosted 3 settlement staff in hostels and Municipal Child Care Services hosted 1 settlement staff at a daycare centre.

Learnings from the pilot project will help inform the City of Toronto’s Newcomer Strategy which is currently under development.

To view the final report, please click here

For more information on the Toronto Newcomer Initiative project, please visit: